Terms of use
By accessing this website, you agree to these Terms of Use.
Right to use
Access to Novera products and services is limited to verified, licensed healthcare professionals operating within the scope of their clinical licensure.
For research purposes only
All products mentioned or sold are intended for laboratory research purposes only.
By purchasing, you acknowledge that:
- You understand the nature of research materials.
- You accept responsibility for the lawful handling and use.
Limitation of liability
Novera is not responsible for:
- Misuse
- Inappropriate use
Intellectual property
All website content, branding, and materials are the intellectual property of Novera and may not be copied or reproduced without permission.
Privacy policy
Novera ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information.
1. Information we collect
We may collect the following categories of information:
Personal information
- Full name
- Email address
- Phone number
- Billing and mailing address
Transaction information
- Order history
- Subscription information
- Payment confirmations
Technical information
- IP address
- Device type
- Browser information
- Website usage activity
2. How we use information
We use the information we collect to:
- Process and fulfill orders
- Provide customer support
- Send messages about order confirmations and updates
- Improve website functionality
- Detect fraud and ensure platform security
- Comply with applicable laws and regulations
3. Payment processing
All payments are processed securely through third-party payment processors. We do not store credit card information on our servers.
4. Information sharing
We do not sell or rent personal information.
We may share information with:
- Payment processors
- Transportation companies
- Fulfillment partners
- Analytics providers
5. Cookies and tracking
We use cookies and similar technologies to:
- Maintain session integrity
- Analyze traffic
- Improve user experience
6. Data retention
We retain personal information for as long as necessary to:
- Provide services
- Maintain records
- Comply with legal obligations
- Resolve disputes
7. Data security
We use commercially reasonable safeguards to maintain the security of personal information. However, no system can guarantee absolute security.